Shipping policy

Shipping Policy (DJEY’S Empire)

Shipping Policy

Last updated: 9/1/2025

Thank you for shopping with DJEY’S Empire! We want to ensure that you have a clear understanding of our shipping process. Please review the policy below.

1. Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email.

  • You will receive another notification when your order has shipped.

 

2. Domestic Shipping (United States)

  • Standard Shipping: 5–10 business days.

  • Express Shipping: 2–4 business days.

  • Shipping costs are calculated at checkout based on your location and the weight/size of your order.

 

3. International Shipping

  • We currently ship to selected international countries.

  • Delivery times vary by destination, usually between 7–21 business days.

  • International customers are responsible for any customs duties, import taxes, or fees that may apply.

 

4. Shipping Confirmation & Tracking

  • Once your order has shipped, you will receive a confirmation email that includes your tracking number.

  • Please allow up to 48 hours for tracking information to update.

 

5. Lost, Stolen, or Damaged Packages

  • DJEY’S Empire is not responsible for packages lost or stolen after delivery confirmation.

  • If your order arrives damaged, please contact us immediately at [Insert Business Email] with photos so we can resolve the issue.

 

6. Incorrect Address

  • Customers are responsible for providing the correct shipping address at checkout.

  • We are not responsible for delays or lost orders due to incorrect addresses.

 

7. Contact Us

If you have any questions about shipping, please contact us at:

📧 Email: support@djeysempire.com

📍 Address: DJEY’S Empire LLC,